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	<title>Benoit Marketing</title>
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	<link>http://benoitmarketing.com</link>
	<description>Hospitality Marketing Strategy &#38; Communications</description>
	<pubDate>Sun, 07 Jun 2009 18:35:07 +0000</pubDate>
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			<item>
		<title>Luxury Market: In the Tank?</title>
		<link>http://benoitmarketing.com/luxury-market-in-the-tank/</link>
		<comments>http://benoitmarketing.com/luxury-market-in-the-tank/#comments</comments>
		<pubDate>Sun, 07 Jun 2009 18:35:07 +0000</pubDate>
		<dc:creator>denise</dc:creator>
		
		<category><![CDATA[The Blog]]></category>

		<category><![CDATA[luxury market]]></category>

		<guid isPermaLink="false">http://benoitmarketing.com/?p=444</guid>
		<description><![CDATA[Worldwide luxury goods market growth projected to slow substantially by end of year and head into recession in 2009, Bain &#38; Company press release 10/29/2008
Luxury faces its first recession in six years in 2009 but Bain &#38; Company study reveals long-term optimism as &#8216;new luxury markets&#8217; projected to surge.
To see this page, click on the [...]]]></description>
			<content:encoded><![CDATA[<p>Worldwide luxury goods market growth projected to slow substantially by end of year and head into recession in 2009, Bain &amp; Company press release 10/29/2008</p>
<p>Luxury faces its first recession in six years in 2009 but Bain &amp; Company study reveals long-term optimism as &#8216;new luxury markets&#8217; projected to surge.</p>
<p>To see this page, click on the link below or cut and paste it into a Web browser:<br />
<a href="http://www.bain.com/bainweb/About/press_release_detail.asp?id=26657&amp;menu_url=for_the_media.asp&amp;email" target="_blank">http://www.bain.com/bainweb/About/press_release_detail.asp?id=26657&amp;menu_url=for_the_media.asp&amp;email</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Online Advertising</title>
		<link>http://benoitmarketing.com/online-advertising/</link>
		<comments>http://benoitmarketing.com/online-advertising/#comments</comments>
		<pubDate>Sun, 07 Jun 2009 18:32:25 +0000</pubDate>
		<dc:creator>denise</dc:creator>
		
		<category><![CDATA[Marketing News]]></category>

		<category><![CDATA[online advertising]]></category>

		<guid isPermaLink="false">http://benoitmarketing.com/?p=441</guid>
		<description><![CDATA[Web video isn’t just for YouTube. New studies show online video advertising is gaining favor with prized consumer demographics.&#8211;Washington Business Journal

Advertising as a whole is in a bind now, but the latest studies reveal at least one bright spot: the Internet. If you’ve heard the expression, “all the cool kids are doing it,” online video [...]]]></description>
			<content:encoded><![CDATA[<p>Web video isn’t just for YouTube. New studies show online video advertising is gaining favor with prized consumer demographics.&#8211;Washington Business Journal</p>
<div id="storycontent">
<p>Advertising as a whole is in a bind now, but the latest studies reveal at least one bright spot: the Internet. If you’ve heard the expression, “all the cool kids are doing it,” online video is one area where that’s really true, according to two 2008 studies of ad spending and revenue. More than half of the under-25 demographic said they now watch more online video than TV.</p>
<p>Online ads seem to be the one area where ad spending is still growing, by about 11 percent in 2008 – when online video ad spending grew by more than half.</p>
<h5>2010: <strong>The year Citigroup Inc. predicts the advertising industry will recover, in a fourth-quarter 2008 study.</strong></h5>
<h5>11.4: Percentage growth Internet advertising spending saw in 2008.</h5>
<h5>28.5: Total U.S. online advertising spending in 2008, in billions of dollars.</h5>
<h5>565: Online video advertising revenue in the U.S. for 2008, in millions of dollars.</h5>
<p><strong>53: </strong>Percentage of 18-to-24-year-olds who said they watched more online video than TV, in a 2008 survey.</div>
<p><em>Sources: Citigroup Inc./Bloomberg News (www.bloomberg.com), LiveRail (www.liverail.com).</em></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Meeting Planners&#8217; Social Networking Site</title>
		<link>http://benoitmarketing.com/meeting-planners-social-networking-site/</link>
		<comments>http://benoitmarketing.com/meeting-planners-social-networking-site/#comments</comments>
		<pubDate>Sun, 07 Jun 2009 18:27:02 +0000</pubDate>
		<dc:creator>denise</dc:creator>
		
		<category><![CDATA[Marketing News]]></category>

		<category><![CDATA[The Blog]]></category>

		<category><![CDATA[meetings business]]></category>

		<category><![CDATA[social networking]]></category>

		<guid isPermaLink="false">http://benoitmarketing.com/?p=438</guid>
		<description><![CDATA[Everyone of my clients are trying to grow their meetings business. This is one way that is quite targetted and uses one of the fastest emerging trends for professionals right now is: Social Networking!
StarCite founder and industry veteran, John Pino recently launched an industry-specific social network: www.i-Meet.com which is one of the first social sites that [...]]]></description>
			<content:encoded><![CDATA[<p>Everyone of my clients are trying to grow their meetings business. This is one way that is quite targetted and uses one of the fastest emerging trends for professionals right now is: <strong>Social Networking!</strong></p>
<p>StarCite founder and industry veteran, John Pino recently launched an industry-specific social network: <a target="_blank">www.i-Meet.com</a> which is one of the first social sites that combines the meetings and events community with a business overlay, allowing its planner and supplier members to interact freely, while adding value through the ability to find relevant information and build new business and personal relationships.</p>
<p>Now with over 5,000 members from more than 80 countries around the world along with 80,000 supplier listings in the database, i-Meet is a relevant business community and is growing rapidly. Unlike the mega social networks like Facebook, MySpace, Linkedin and Plaxo, <strong>ALL of their members are in the meetings and events industry!</strong></p>
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		<item>
		<title>Concepts for Sales Piece Leave Behind</title>
		<link>http://benoitmarketing.com/concepts-for-sales-piece-leave-behind/</link>
		<comments>http://benoitmarketing.com/concepts-for-sales-piece-leave-behind/#comments</comments>
		<pubDate>Thu, 12 Mar 2009 22:11:16 +0000</pubDate>
		<dc:creator>denise</dc:creator>
		
		<category><![CDATA[The Blog]]></category>

		<category><![CDATA[Corporate Market]]></category>

		<category><![CDATA[meetings market]]></category>

		<guid isPermaLink="false">http://benoitmarketing.com/?p=421</guid>
		<description><![CDATA[It&#8217;s unusual in this economy for clients to ask for any printed materials. One of our clients asked for concepts for a sales “leave behind” that the sales staff would use to follow-up with potential clients. Here’s a quick  overview:
Concept  1: An oversized postcard that can be printed or attached as a pdf. [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">It&#8217;s unusual in this economy for clients to ask for any printed materials. One of our clients asked for concepts for a sales “leave behind” that the sales staff would use to follow-up with potential clients. Here’s a quick  overview:</span></p>
<p class="MsoNormal"><strong><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">Concept  1:</span></strong><span style="font-size: 10pt; font-family: 'Arial','sans-serif';"> An oversized postcard that can be printed or attached as a pdf. Going after the  idea that the property is the most cost efficient property for a meeting right now,  highlighting the Complete Meeting Package. The headline is eye catching and a  play on words…</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">Headline: </span><em><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">Rates as Flat as this  Post Card</span></em><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">, initiating the  thought that this is a ‘bargain” without using those words. </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';"> </span></p>
<p class="MsoNormal"><strong><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">Concept  2:</span></strong><span style="font-size: 10pt; font-family: 'Arial','sans-serif';"> Format is a traditional 8 ½ x 11 flyer with fun graphics, using humor to get to  the point that this property is a ‘no frills’ property. This goes head on with resorts and the AIG effect.<br />
</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">Headline:</span><em><span style="font-size: 10pt; font-family: 'Arial','sans-serif';"> Fluff, a great  addition to a peanut butter sandwich. But not to a  meeting.</span></em></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';"> </span></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Keeping the Web Site Updated and Interesting</title>
		<link>http://benoitmarketing.com/keeping-the-web-site-updated-and-interesting/</link>
		<comments>http://benoitmarketing.com/keeping-the-web-site-updated-and-interesting/#comments</comments>
		<pubDate>Fri, 27 Feb 2009 17:09:43 +0000</pubDate>
		<dc:creator>denise</dc:creator>
		
		<category><![CDATA[The Blog]]></category>

		<category><![CDATA[web site upgrades]]></category>

		<guid isPermaLink="false">http://benoitmarketing.com/?p=416</guid>
		<description><![CDATA[It’s  time to take a look at the web site and see where we can refresh and put a  stronger focus on areas we know are doing well (based on stats from Google Analytics).  Knowing that the wedding business is solid business, the site  doesn’t really give updated information. I’d like [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-family: Arial; font-size: x-small;"><span style="font-size: 10pt; font-family: Arial;">It’s  time to take a look at the web site and see where we can refresh and put a  stronger focus on areas we know are doing well (based on stats from Google Analytics).  Knowing that the wedding business is solid business, the site  doesn’t really give updated information. I’d like to beef up the wedding  section showing the new wedding space that is  available; Update the meetings section; adjust the restaurant section with the new menu  and create a space for “weekly promotions” maybe a chalk board approach that can be updated by the staff, and look at the summer activities section with a  fresh eye (what will be NEW this year for guests?). Also researching an inexpensive way to ask for  comments or customer reviews on the site. Do you want to have your very own blog?</span></span></p>
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		<item>
		<title>Search Marketing Trends: Back to Basics</title>
		<link>http://benoitmarketing.com/search-marketing-trends-back-to-basics/</link>
		<comments>http://benoitmarketing.com/search-marketing-trends-back-to-basics/#comments</comments>
		<pubDate>Fri, 27 Feb 2009 16:27:23 +0000</pubDate>
		<dc:creator>denise</dc:creator>
		
		<category><![CDATA[Marketing News]]></category>

		<category><![CDATA[Search marketing]]></category>

		<guid isPermaLink="false">http://benoitmarketing.com/?p=414</guid>
		<description><![CDATA[As the recession forces many customers to buy less, and to be pickier about what they do buy, search is becoming even more important to marketers.
After all, when money is tight, consumers are constantly looking for deals. And that means they are going online to search for better prices, selection and services.
Marketers will follow.
eMarketer estimates [...]]]></description>
			<content:encoded><![CDATA[<p>As the recession forces many customers to buy less, and to be pickier about what they do buy, search is becoming even more important to marketers.</p>
<p>After all, when money is tight, consumers are constantly looking for deals. And that means they are going online to search for better prices, selection and services.</p>
<p>Marketers will follow.</p>
<p>eMarketer estimates that search spending will increase through 2013.</p>
<p>By then total US search marketing outlays will surpass $23 billion, and marketers will be spending more on search engine optimization (SEO) than on contextual advertising.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>To Blog Or Not To Blog</title>
		<link>http://benoitmarketing.com/to-blog-or-not-to-blog/</link>
		<comments>http://benoitmarketing.com/to-blog-or-not-to-blog/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 19:06:52 +0000</pubDate>
		<dc:creator>denise</dc:creator>
		
		<category><![CDATA[The Blog]]></category>

		<category><![CDATA[hospitality blog]]></category>

		<guid isPermaLink="false">http://benoitmarketing.com/?p=408</guid>
		<description><![CDATA[Everybody&#8217;s getting into it&#8230;blogging. Is it right for your business? I  spent about 2-3 hours last week researching travel, hospitality, adventure, ski blogs&#8230;I can go on. This is pretty time  consuming and I’m evaluating &#8220;how&#8221; this fits into my clients&#8217; marketing plan for I feel storngly it must be an integrated effort. There [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-family: Arial; font-size: x-small;"><span style="font-size: 10pt; font-family: Arial;">Everybody&#8217;s getting into it&#8230;blogging. Is it right for your business? I  spent about 2-3 hours last week researching <span style="color: red;"><span style="color: red;">travel, hospitality, adventure, ski blogs&#8230;I can go on.</span></span> This is pretty time  consuming and I’m evaluating &#8220;how&#8221; this fits into my clients&#8217; marketing plan for I feel storngly it must be an integrated effort. There are alot of &#8220;No, No&#8217;s&#8221; in this area and the last thing we want to do is not do it right. Here&#8217;s my quick advice:</span></span></p>
<ul style="text-align: left;">
<li><span style="font-family: Arial; font-size: x-small;"><span style="font-size: 10pt; font-family: Arial;">Know your customer and where are they blogging, if at all</span></span></li>
<li><span style="font-family: Arial; font-size: x-small;"><span style="font-size: 10pt; font-family: Arial;">Be authentic</span></span></li>
<li><span style="font-family: Arial; font-size: x-small;"><span style="font-size: 10pt; font-family: Arial;">Provide useful information, educational information</span></span></li>
<li><span style="font-family: Arial; font-size: x-small;"><span style="font-size: 10pt; font-family: Arial;">Don&#8217;t overdo it; pick the right blogs for your business and be consistent with your message</span></span></li>
<li><span style="font-family: Arial; font-size: x-small;"><span style="font-size: 10pt; font-family: Arial;">No sales pitch; this is a conversation, not an elevator pitch</span></span></li>
<li><span style="font-family: Arial; font-size: x-small;"><span style="font-size: 10pt; font-family: Arial;">If not done right, it can have a negative affect
<p>That being said, I think it&#8217;s worth 1-2 hours a month to get into this space and see what happens. It does help with search (if done correctly), but there are no promises this will equal sales. Look at it like being a cocktail party, networking, getting your name out there, having a conversation with others interested in the same things as you&#8230;.only in cyberspace </span></span></li>
</ul>
]]></content:encoded>
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		<item>
		<title>Web Site Traffic Grows</title>
		<link>http://benoitmarketing.com/web-site-traffic-grows/</link>
		<comments>http://benoitmarketing.com/web-site-traffic-grows/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 18:57:18 +0000</pubDate>
		<dc:creator>denise</dc:creator>
		
		<category><![CDATA[The Blog]]></category>

		<category><![CDATA[web traffic growth]]></category>

		<guid isPermaLink="false">http://benoitmarketing.com/?p=406</guid>
		<description><![CDATA[Traffic is up on one of our client&#8217;s web site by 17.5% with  Jan. 29 (the day of the NBC Today Show airing) being the highest day with 661  visits. The average number of visits in January was about 200;  February jumped to almost 300 a day, averaging between 250-300. The Special’s [...]]]></description>
			<content:encoded><![CDATA[<p>Traffic is up on one of our client&#8217;s web site by <span style="color: red;"><span style="color: red;">17.5% with  Jan. 29 (the day of the NBC Today Show airing) being the highest day with 661  visits</span></span>. The average number of visits in January was about 200;  February jumped to almost 300 a day, averaging between 250-300. The Special’s  page is the second most visited landing page; while the top “content” pages are  the home page, lodging and The Property.</p>
<p>Comparing 2008 to 2009 (January 1-  February 12), the number of visits is about the same; but the Page Views are up  8% since we revised the site, and the average time on the site is up by 15%,  from 3:41 minutes to 4:14 (a healthy increase). Visitors are looking on average  about 6 pages per visit, an increase over last year.</p>
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		<item>
		<title>Increasing e-mail Response</title>
		<link>http://benoitmarketing.com/increasing-e-mail-response/</link>
		<comments>http://benoitmarketing.com/increasing-e-mail-response/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 18:54:41 +0000</pubDate>
		<dc:creator>denise</dc:creator>
		
		<category><![CDATA[The Blog]]></category>

		<category><![CDATA[e-mail list]]></category>

		<guid isPermaLink="false">http://benoitmarketing.com/?p=404</guid>
		<description><![CDATA[Increasing response on e-mail campaigns by keeping your list clean and importing new and fresh names regularly. Importing guests e-mails from the reservation system can be added to your e-mail service twice a year. You may want to segregate the list based on behavior: time of year they visited, or by type of business (wedding, [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-family: Arial; font-size: x-small;"><span style="font-size: 10pt; font-family: Arial;">Increasing response on e-mail campaigns by keeping your list clean and importing new and fresh names regularly. Importing guests e-mails from the reservation system can be added to your e-mail service twice a year. You may want to segregate the list based on behavior: time of year they visited, or by type of business (wedding, group, reunion, etc.) Or better yet by behavior based on activities they participated in while at the property. <span style="color: red;"></span></span></span></p>
<p><span style="font-family: Arial; font-size: x-small;"><span style="font-size: 10pt; font-family: Arial;">E-letter sign up on the web site is visible and the list grows through the site about 5% each month. Importing new guests e-mails would increase the response rate dramatically.<br />
</span></span></p>
]]></content:encoded>
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		</item>
		<item>
		<title>E-mail Marketing Continues with Good Growth</title>
		<link>http://benoitmarketing.com/e-mail-marketing-continues-with-good-growth/</link>
		<comments>http://benoitmarketing.com/e-mail-marketing-continues-with-good-growth/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 18:47:59 +0000</pubDate>
		<dc:creator>denise</dc:creator>
		
		<category><![CDATA[The Blog]]></category>

		<category><![CDATA[e-mail success]]></category>

		<guid isPermaLink="false">http://benoitmarketing.com/?p=402</guid>
		<description><![CDATA[We sent  out two e-mail blasts (one announcing the NBC’s Today show pickup and the other  announcing the romance package) for one of our clients. This client continues to get above average open  rates and click through rates on e-mail promotions, which shows the content,  timing, design, list and approach is [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-family: Arial; color: red; font-size: x-small;"></span><span style="font-family: Arial; font-size: x-small;"><span style="font-size: 10pt; font-family: Arial;">We sent  out two e-mail blasts (one announcing the NBC’s Today show pickup and the other  announcing the romance package) for one of our clients. This client continues to get above average open  rates and click through rates on e-mail promotions, which shows the content,  timing, design, list and approach is working. Here are some quick stats:<br />
</span></span></p>
<table class="MsoNormalTable" style="border-collapse: collapse;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr style="height: 12.35pt;" height="16">
<td style="border: 1pt solid windowtext; padding: 0in 1.5pt; background: yellow none repeat scroll 0%; width: 92.3pt; height: 12.35pt;" width="123" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">e-mail</span></span></p>
</td>
<td style="padding: 0in 1.5pt; background: yellow none repeat scroll 0%; width: 50.5pt; height: 12.35pt; border: 1pt 1pt 1pt medium solid solid solid none windowtext windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">Sent</span></span></p>
</td>
<td style="padding: 0in 1.5pt; background: yellow none repeat scroll 0%; width: 50.5pt; height: 12.35pt; border: 1pt 1pt 1pt medium solid solid solid none windowtext windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">Opened</span></span></p>
</td>
<td style="padding: 0in 1.5pt; background: yellow none repeat scroll 0%; width: 67.8pt; height: 12.35pt; border: 1pt 1pt 1pt medium solid solid solid none windowtext windowtext windowtext -moz-use-text-color;" width="90" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">Click-Through</span></span></p>
</td>
<td style="padding: 0in 1.5pt; background: yellow none repeat scroll 0%; width: 130.95pt; height: 12.35pt; border: 1pt 1pt 1pt medium solid solid solid none windowtext windowtext windowtext -moz-use-text-color;" width="175" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">C/T page &amp;  %</span></span></p>
</td>
</tr>
<tr style="height: 12.35pt;" height="16">
<td style="padding: 0in 1.5pt; width: 92.3pt; height: 12.35pt; border: medium 1pt 1pt none solid solid -moz-use-text-color windowtext windowtext;" width="123" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 67.8pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="90" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 130.95pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="175" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
</tr>
<tr style="height: 12.35pt;" height="16">
<td style="padding: 0in 1.5pt; width: 92.3pt; height: 12.35pt; border: medium 1pt 1pt none solid solid -moz-use-text-color windowtext windowtext;" width="123" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">NBC Today  Show</span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: center;" align="center"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">1,711</span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: center;" align="center"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">33%</span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 67.8pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="90" height="16" valign="top">
<p class="MsoNormal" style="text-align: center;" align="center"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">37%</span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 130.95pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="175" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">67% NBC  link</span></span></p>
</td>
</tr>
<tr style="height: 12.35pt;" height="16">
<td style="padding: 0in 1.5pt; width: 92.3pt; height: 12.35pt; border: medium 1pt 1pt none solid solid -moz-use-text-color windowtext windowtext;" width="123" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 67.8pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="90" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 130.95pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="175" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">32% h/p  link</span></span></p>
</td>
</tr>
<tr style="height: 12.35pt;" height="16">
<td style="padding: 0in 1.5pt; width: 92.3pt; height: 12.35pt; border: medium 1pt 1pt none solid solid -moz-use-text-color windowtext windowtext;" colspan="5" width="123" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">*NOTE: The open rate 2  hours after the e-mail went out was 26%.</span></span></p>
</td>
</tr>
<tr style="height: 12.35pt;" height="16">
<td style="padding: 0in 1.5pt; width: 92.3pt; height: 12.35pt;" width="123" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 67.8pt; height: 12.35pt;" width="90" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 130.95pt; height: 12.35pt;" width="175" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
</tr>
<tr style="height: 12.35pt;" height="16">
<td style="border: 1pt solid windowtext; padding: 0in 1.5pt; width: 92.3pt; height: 12.35pt;" width="123" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">Romance  Package</span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: 1pt 1pt 1pt medium solid solid solid none windowtext windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: center;" align="center"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">840</span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: 1pt 1pt 1pt medium solid solid solid none windowtext windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: center;" align="center"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">30%</span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 67.8pt; height: 12.35pt; border: 1pt 1pt 1pt medium solid solid solid none windowtext windowtext windowtext -moz-use-text-color;" width="90" height="16" valign="top">
<p class="MsoNormal" style="text-align: center;" align="center"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">19%</span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 130.95pt; height: 12.35pt; border: 1pt 1pt 1pt medium solid solid solid none windowtext windowtext windowtext -moz-use-text-color;" width="175" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">60% package landing  page</span></span></p>
</td>
</tr>
<tr style="height: 12.35pt;" height="16">
<td style="padding: 0in 1.5pt; width: 92.3pt; height: 12.35pt; border: medium 1pt 1pt none solid solid -moz-use-text-color windowtext windowtext;" width="123" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 67.8pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="90" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 130.95pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="175" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">14.5% press  links</span></span></p>
</td>
</tr>
<tr style="height: 12.35pt;" height="16">
<td style="padding: 0in 1.5pt; width: 92.3pt; height: 12.35pt; border: medium 1pt 1pt none solid solid -moz-use-text-color windowtext windowtext;" width="123" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 67.8pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="90" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 130.95pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="175" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">9.1% weather  link</span></span></p>
</td>
</tr>
<tr style="height: 12.35pt;" height="16">
<td style="padding: 0in 1.5pt; width: 92.3pt; height: 12.35pt; border: medium 1pt 1pt none solid solid -moz-use-text-color windowtext windowtext;" width="123" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 67.8pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="90" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 130.95pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="175" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">9.1% h/p  link</span></span></p>
</td>
</tr>
<tr style="height: 12.35pt;" height="16">
<td style="padding: 0in 1.5pt; width: 92.3pt; height: 12.35pt; border: medium 1pt 1pt none solid solid -moz-use-text-color windowtext windowtext;" width="123" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 50.5pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="67" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 67.8pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="90" height="16" valign="top">
<p class="MsoNormal" style="text-align: right;" align="right"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;"> </span></span></p>
</td>
<td style="padding: 0in 1.5pt; width: 130.95pt; height: 12.35pt; border: medium 1pt 1pt medium none solid solid none -moz-use-text-color windowtext windowtext -moz-use-text-color;" width="175" height="16" valign="top">
<p class="MsoNormal"><span style="font-family: Arial; color: black; font-size: x-small;"><span style="font-size: 10pt; color: black; font-family: Arial;">7.3% activity  link</span></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin-left: 0.25in;"><span style="font-family: Arial; font-size: x-small;"><span style="font-size: 10pt; font-family: Arial;">This shows customers and prospects are very loyal, opening and reading e-mails at a  consistent clip. We can improve the open rate with new fresh names. </span></span></p>
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